RETURN policy
At Little Luxuries Candle Co., each item is carefully handcrafted and quality-checked before shipping. Your satisfaction is important to us.
Returns & Exchanges
Due to the nature of our products, we do not accept returns or exchanges once an order has been shipped.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery with:
Your order number
Clear photos of the damaged item and packaging
Once reviewed, we will be happy to offer a replacement or store credit, depending on availability.
Incorrect Orders
If you receive an incorrect item, please notify us within 48 hours of delivery, and we will resolve the issue promptly.
Non-Returnable Items
The following items are non-returnable and non-refundable:
Used or burned candles
Wax melts
Sale or discounted items
Custom or personalized orders
Refunds
Approved refunds (if applicable) will be processed to the original payment method within 5–7 business days after approval.
Contact Us
For any return-related concerns, please contact us at:
customercarellcc@gmail.com